Subprocessors
The third parties that process data on our behalf so the platform can operate.
Effective date: 13 August 2026
This page lists the subprocessors engaged under our Data Processing Addendum. We give customers at least thirty (30) days' notice before adding or replacing one, and each is bound by data-protection obligations no less protective than those we owe our customers.
Infrastructure and service providers
| Purpose | Provider | Data | Region |
|---|---|---|---|
| Application hosting and infrastructure | Hostinger International Ltd. | All platform data at rest and in transit | European Union |
| Database and file storage | Self-managed infrastructure operated by us | Account data, customer records, uploaded documents | European Union |
| AI and language model processing | Google LLC (Gemini API) | Prompt content submitted for generation or analysis | United States |
| Voice AI and speech synthesis | ElevenLabs Inc. | Call scripts and generated audio, where the voice module is enabled | United States |
| Document and PDF generation | Self-managed infrastructure operated by us | Catalog, proforma and report content | European Union |
| Transactional and outbound email delivery | The customer's own mail provider, connected by the customer | Message content and recipient addresses | Determined by the customer |
| Payment processing | iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş. (iyzico) | Billing details and payment records. Card data never reaches our systems. | Türkiye |
Data sources
Buyer and company records surfaced in the platform come from licensed third-party B2B data providers, open business directories, professional networks, public trade registers and companies' own published information. These providers supply data to us; they do not process our customers' data on our behalf, so they are sources rather than subprocessors.
We disclose the identity of each source, together with the relevant licensing terms, to customers and to prospective investors on request under a confidentiality undertaking.
Notice of changes
To be notified when this list changes, write to info@eximlabs.ai and we will add you to the notification list.